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E-Commerce

NextGen Shopping Platform

Scalable e-commerce platform with AI-powered recommendations and real-time inventory management

Client RetailCorp Inc.
Industry E-Commerce
Duration 6 Months
Team Size 8 Members
🛒

Project Overview

A comprehensive e-commerce solution built to handle high-traffic scenarios with advanced features including AI-powered product recommendations, real-time inventory tracking, multi-vendor support, and seamless payment integration. The platform was designed to scale efficiently and provide an exceptional user experience across all devices.

Client Requirements

Key objectives and challenges identified by the client

🎯

Scalability

Handle 100K+ concurrent users without performance degradation

🤖

AI Integration

Personalized product recommendations based on user behavior

📱

Mobile First

Responsive design optimized for mobile shopping experience

💳

Payment Security

PCI-DSS compliant payment processing with multiple gateways

📊

Analytics Dashboard

Real-time insights into sales, inventory, and customer behavior

🚀

Fast Performance

Page load time under 2 seconds for optimal user experience

Technologies Used

Modern tech stack powering the solution

Frontend

React Next.js TypeScript Tailwind CSS Redux

Backend

Node.js Express GraphQL REST API

Database

MongoDB Redis Elasticsearch

Cloud & DevOps

AWS Docker Kubernetes CI/CD

Key Features Delivered

Comprehensive features across different platforms and user types

📱

Mobile App Features

🔐

Secure Authentication

Biometric login, social media integration, OTP verification

🛍️

Smart Shopping

AI recommendations, wishlist, compare products, quick checkout

📍

Order Tracking

Real-time delivery tracking with GPS, notifications, order history

💬

Customer Support

Live chat, chatbot assistance, help center, FAQs

Reviews & Ratings

Product reviews, verified purchases, photo uploads

🎁

Rewards Program

Loyalty points, coupons, referral bonuses, special offers

🌐

Website Features

🔍

Advanced Search

Filters, autocomplete, voice search, category browsing

🛒

Shopping Cart

Save for later, bulk actions, price calculations, discount codes

💳

Checkout Process

Guest checkout, saved addresses, multiple payment methods

📧

Email Notifications

Order confirmations, shipping updates, promotional emails

🎨

Product Gallery

360° view, zoom, video demos, multiple images

📱

Responsive Design

Mobile-first approach, tablet optimized, cross-browser support

⚙️

Admin Panel Features

📊

Dashboard Analytics

Sales reports, revenue tracking, customer insights, trends

📦

Product Management

Add/edit products, bulk upload, inventory control, categories

📋

Order Management

Order processing, status updates, invoices, refunds

👥

User Management

Customer profiles, roles & permissions, activity logs

💰

Payment Management

Gateway configuration, transaction logs, payout management

🎯

Marketing Tools

Campaigns, discount codes, email marketing, promotions

📈

Reports & Analytics

Custom reports, data export, performance metrics

🔧

Settings & Configuration

Site settings, shipping options, tax configuration

User Roles & Permissions

Different user types with specific features and access levels

👤

Customer

Public
  • Browse products and categories
  • Add items to cart and wishlist
  • Place and track orders
  • Write reviews and ratings
  • Manage profile and addresses
  • View order history
  • Contact support
🏪

Vendor

Partner
  • Manage own product catalog
  • Process vendor orders
  • View sales analytics
  • Manage inventory
  • Handle customer queries
  • Set pricing and discounts
  • Payout management
👑

Admin

Full Access
  • Full system access
  • Manage all users and vendors
  • Configure site settings
  • View all analytics
  • Approve/reject vendors
  • Manage payments and refunds
  • System configuration
💬

Support Agent

Limited
  • Handle customer queries
  • View customer orders
  • Process refund requests
  • Manage tickets
  • Access knowledge base
  • Escalate issues
  • View customer profiles

Results & Impact

Measurable outcomes achieved after implementation

300%
Revenue Growth

Significant increase in online sales within first 6 months

150K+
Active Users

Growing user base with high engagement rates

99.9%
Uptime

Reliable platform with minimal downtime

1.8s
Page Load

Lightning-fast performance for better UX

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